Typically, when a grower drops his beans off at the processing plant, he will hear nothing more about their destination, nor for how much they sell. A supply chain where negotiations and decisions are open and shared by all members increases reliability, and ultimately, quality. Sustainable Harvest’s Relationship Coffee Model stresses a transparent supply chain. We facilitate conference calls between coffee growers and roasters where they can discuss quality and pricing. We inform growers how their coffee scores on the roaster’s cupping table so they can calibrate their coffee to their roasters needs. When all parts of the supply chain are linked, it creates trust and valuable long-term relationships.